Account Specialist

Job Description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Location: Guildford, UK - Hybrid 3 days per week

Reports to: Account Manager

The Office of the CXO drives effectiveness across the EA Experiences organisation in business operations, comprehensive fan intelligence, plus internal technology and business solutions. We are horizontal connectors empowering teams across the Experiences organisation with the strategic prioritisation, investments, resources, data, insights, and technology required to accelerate results in service of our goals.

As part of EA's Advertising & Sponsorships Media team, you will support and implement in-game media, sponsorships, and partnerships across our portfolio of games. You will work with sales, studio, development, and operational teams, ensuring the smooth execution and delivery of partner campaigns. Additionally, you will collaborate with multiple internal partners to identify solutions for brand integrations that build new business growth and align with our franchise goals.

Responsibilities:
• Be a primary contact for external clients and brands on assigned campaigns, managing client expectations and communications throughout the campaign lifecycle.
• Facilitate seamless campaign execution with our teams (Development, Brand, Studio, Operations, and Communications), ensuring we meet timelines and project milestones.
• Help develop and refine workflows, documenting best practices to enhance internal efficiencies in media execution and partnership management.
• Draft and deliver client-facing materials, ensuring that you meet partner needs and that you make all communications clear.
• Produce go-to-market materials, sales collateral, media plans, and evaluation documents to empower the account management team when engaging with brands.
• Be an internal resource by providing regular updates on media/partnership trends, evolving market expectations, and industry best practices.

Qualifications:
• 4+ years in account management, brand partnerships, advertising, or a related field.
• Experience client-facing roles, including setting and managing expectations, resolving issues, and delivering exceptional service.
• Proficiency in using CRM and Project Management tools to manage workflows, monitor progress, and create performance reports.
• Bachelor's degree in marketing, communications, business, or a related field preferred, or equivalent experience.

Skills:
• Project Management: Ability to juggle campaigns or accounts to deliver quality outcomes.
• Organisation: Comfortable balancing multiple projects and adjusting plans as needs shift.
• Communication: Ability to tailor messages for different audiences
• Client Relationship Management: Experienced in building trust and relationships with clients, maintaining long-term relationships, and delivering value.

About Electronic Arts

We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Jobcode: Reference SBJ-ne8j11-216-73-217-96-42 in your application.