Ancillary Supervisor - Shoreline Amphitheatre

Job Description

THE JOB

Shoreline Amphitheatre is seeking an Ancillary (Lawn Chair) Supervisor. This position is responsible for supervising and coordinating the Lawn Chair Crew during show days, ensuring efficient operations, excellent customer service, and proper inventory management of lawn chairs. This role works closely with the Ancillary Manager and may assist with broader ancillary operations as needed. This is a great opportunity for someone who is detail-oriented, organized, and enjoys leading a team in a fast-paced event environment.

WHAT THIS ROLE WILL DO
• Supervise and coordinate the Lawn Chair Crew during show days
• Provide excellent customer service by answering guest questions and resolving minor issues promptly
• Oversee the distribution, collection, and organization of lawn chairs throughout the venue
• Assist the Ancillary Manager with the setup, operation, and breakdown of ancillary areas (lawn chair rentals, signage, equipment)
• Handle sales transactions accurately using point-of-sale systems or handheld devices
• Ensure work areas are organized, clean, and fully stocked throughout the event
• Communicate effectively with the Ancillary Manager and other departments to support event operations
• Oversee post-show chair cleanup, including directing staff and ensuring all chairs are properly collected and stored
• Coordinate team rest & lunch periods in accordance with state and local law and ensure coverage.

WHAT THIS PERSON WILL BRING
• Ability to supervise staff and provide clear direction in a fast-paced environment
• Strong customer service and problem-solving skills
• Excellent verbal, written, and interpersonal communication skills
• Dependable, punctual, and self-motivated with strong attention to detail
• Ability to work flexible hours, including nights, weekends, and holidays
• Position requires constant walking and standing in an outdoor environment and lifting/carrying 25+ pounds
• High school diploma/GED preferred

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

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The expected compensation for this position is:
$20.00 USD - $25.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-6k7k28-216-73-216-42-42 in your application.