Backstage Hospitality Lead - Mystic Lake Amphitheater

Job Description

THE JOB

Live Nation is seeking an experienced and passionate Backstage Hospitality Chief to lead our catering team at our vibrant amphitheater. This seasonal role is crucial in ensuring a top-notch dining experience for artists, crew, and guests. If you thrive in a fast-paced environment and are excited about managing a dynamic hospitality team, we want to hear from you!

WHAT THIS ROLE WILL DO

Team Leadership: Oversee and manage the Backstage Hospitality Assistant team, providing direction, training, and support to ensure exceptional service and efficiency.
• Staffing and Scheduling: Responsible for recruiting, hiring, and scheduling hospitality staff to meet the demands of multiple events. Ensure adequate coverage for all shifts and manage team performance.
• Service Management: Coordinate buffet service, ensuring all food stations are well-stocked, presented beautifully, and meet the dietary needs of artists and crew.
• Dressing Room Coordination: Manage the stocking and preparation of dressing rooms, ensuring all hospitality riders are met with precision and care.
• Beverage Station Oversight: Ensure coffee and tea stations are set up and maintained throughout events, providing timely replenishments as needed.
• Guest Relations: Act as the primary point of contact for artists and crew, addressing any needs or concerns promptly and professionally.
• Collaboration with Kitchen Staff: Work closely with the kitchen team to ensure smooth operations and effective communication regarding menu items and service timing.
• Health and Safety Compliance: Ensure adherence to health and safety regulations, maintaining a clean and organized dining environment at all times.
• Event Planning and Coordination: Assist in planning for events, including logistics for setup, service flow, and breakdown after performances.

WHAT THIS PERSON WILL BRING

Previous experience in hospitality management or food service leadership, preferably in a catering or event environment.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to lead a team and foster a positive work environment.
• A passion for providing outstanding guest experiences.
• Flexibility to work varied hours, including evenings and weekends.
• Current food handler's card required.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

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The expected compensation for this position is:
$25.60 USD - $32.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-8616mx-216-73-216-42-42 in your application.