General Manager- The Capitol Theatre

Job Description

The Capitol Theatre is located north of New York City in the village of Port Chester, The Capitol Theatre reopened in 2012 after a massive renovation. One of the premier venues in rock ''n'' roll history, having hosted such legendary acts as Pink Floyd, Janis Joplin and the Grateful Dea, the reborn venue now offers concertgoers in the Westchester/Southern Connecticut market an unparalleled home of music and entertainment. The Capitol Theatre has the finest sound, lighting, and video equipment, completing the dream of creating the ultimate destination for both music fans and musicians.

WHAT THIS ROLE WILL DO
• Establish and maintain high standards of customer service for staff, customers and vendors
• Identify and maximize revenue drivers while optimizing the overall guest and artist experience
• Collaborate with Marketing, Premium Seat Sales, Food and Beverage team, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability
• Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience
• Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc.)
• Hires, trains and schedules full and part-time employees, and work closely with all subcontractors and/or third-party vendors.
• Promote and establish ''rental'' events in the venue.
• Works closely with Live Nation promoters and operations and provides direction on standards and compliance
• Coordinates and facilitates event set-up with operations
• Performs and executes successful settlement of events
• Performs and executes timely Flash Reports after events
• Forecasts in ROME, operational and production expenses, as well as ancillary revenue streams.
• Coordinates day of event activities and matters
• Excellent working knowledge of Health & Safety
• Implements and complies with the companies' audit procedures
• Ensures that employees performance is monitored and reviewed accordingly
• Management of employee attendance records, for all employees
• Any other reasonable duties as required by the executive management
• Work closely with key civic governmental departments, as well as interaction with the community in general
• Other duties as assigned
• This position typically supervises a number of exempt and non-exempt positions
• Day to day management of all venue vendors/subcontractors - HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling
• Responsible for meeting staffing levels and budget targets for each event
• Generate Operations costs flash report following each event
• Work with all other departments to help fulfill needed requirements
• Advance each show with tour security directors and fulfill tour security requirements
• On site for each event prior to load in and until load out

WHAT THIS PERSON WILL BRING
• Minimum 5 years experience as a general manager or operations manager in a hospitality related business
• Must have extensive background in event sales and promotion
• Ability to perform all job duties and responsibilities
• Requires excellent communication skills, both verbally and written
• Must have expertise in profitability analysis and budgeting
• Exhibits strong problem-solving skills in long term and immediate situations

BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family
• YOURSELF: Paid time off policy including holidays, sick time, free concert tickets
• WEALTH: 401(k) program
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

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The expected compensation for this position is:
$120,000.00 USD - $150,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-j6q8n1-216-73-216-42-42 in your application.