Job Description
THE JOB
Uptown Theater and Venue Nation are seeking an Operations Assistant who will be responsible for ensuring office administrative duties are fulfilled in a timely fashion and all venue items/gear are ordered as needed and inventoried/catalogued. This role may also assist department managers with various department specific tasks. This may include ensuring schedules are completed and departments are appropriately staffed for events. In addition, they are responsible for processing and maintaining payroll records in accordance with Live Nation Payroll policies and other duties as assigned by the Operations, Production, and General Managers.
WHAT THIS ROLE WILL DO
• Coding, Submitting, & Tracking of Invoices/Payments and Receipts
• Coordinating site visits from our third-party vendors (HVAC, Pest Control, Inspections, etc.)
• Administrative tasks such as but not limited to mail distribution.
• Assist as needed with various shipping and tracking, etc.
• Oversee the issuing of all venue credentials, business card ordering, invoices, etc.
• Event preparation - Administrative tasks such as but not limited to printing of Day Of Show/Deployment Sheets, Marquee and Upsell prep, printing of Marquee posters, etc.
• Ensure record keeping and proper filling of; Pre-Event Inspection Reports, Event Related Incident Reports, Workman Comp/General Liability Claims.
• Oversee the ordering, fulfillment and delivery of all venue gear.
• Managing ticket requests as needed.
• Monitoring and responding to guest questions via email and phone.
• Overseeing/assisting with group messaging and communications with all staff.
• Other tasks as assigned by the General Manager, Operations Manager, and Production Manager.
SHARED RESPONSIBILITIES TO ASSIST MANAGERS WITH INCLUE
• Ensure all departments are adequately staffed for every event (adequately for each individual staffing level).
• Monitor and manage payroll
• Accurately submit all hours worked for team members into payroll system for timely processing.
• Actively oversee staffing numbers. In addition, actively monitor attendance numbers and communicate staffing changes to department supervisors.
WHAT THIS PERSON WILL BRING
• 1 year's plus of administrative experience preferred.
• 2 years' plus of work experience in a comparable role preferred.
• High School Diploma or equivalent.
• Great attention to detail and ability to work against deadlines.
• Strong strategic thinking and creative problem-solving skills.
• Self-starter attitude that can work independently.
• Excellent verbal, written and interpersonal communication skills.
• Knowledge of Microsoft suite (Outlook, Excel, Word) and related programs.
• Acute sense of judgment, tact and diplomacy.
• Position requires sitting, typing, walking and occasionally lifting 25 lbs. plus using proper lifting techniques.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
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The expected compensation for this position is:
$20.80 USD - $26.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Jobcode: Reference SBJ-xk74wj-216-73-216-42-42 in your application.