Manager, Podcast Partner Operations

Job Description

WHO WE ARE

Vox Media is looking for a Manager of Podcast Partner Operations to serve as the operational backbone of our podcast advertising business. In this role, you will own the end-to-end execution of advertising campaigns across Vox Media's podcast portfolio, ensuring that every partner experience is seamless, organized, and delivered with excellence.

You are a proactive, strategic thinker. You thrive at the intersection of people, process, and media - and you bring deep knowledge of the digital media landscape to every conversation. You'll work cross-functionally with our Sales, Ad Operations, Finance, and Show/Content teams to ensure campaigns run on time and exceed partner expectations.

WHAT YOU'LL DO

Campaign Activation & Operations

• Serve as the operational lead across all post-sale podcast advertising campaign activations, owning the workflow from signed IO to final delivery.
• Coordinate with internal teams including Ad Operations, Finance, and Show Editorial to ensure all campaign elements are executed accurately and on schedule.
• Monitor campaign deliverables pacing, flag issues proactively, and drive resolution to ensure delivery goals are consistently met.
• Own campaign wrap reporting and partner-facing delivery summaries.

Partner Management

• Serve as a primary point of contact for podcast partners post-sale, providing a best-in-class experience throughout the campaign lifecycle.
• Build and maintain strong partner relationships built on trust, responsiveness, and clear communication.
• Proactively manage partner expectations, communicate timelines and milestones, and handle escalations with professionalism and urgency.

Process & Systems

• Develop, document, and continuously improve standardized operating procedures for campaign management and partner communications.
• Identify workflow inefficiencies and design scalable solutions that improve team velocity without sacrificing quality.
• Build and maintain internal tracking systems, project management tools, and templates that keep the team organized and aligned.

Sales Partnership

• Act as a trusted partner to the internal Sales organization, supporting them in campaign delivery, client communications, and renewals.
• Collaborate with Sales on pre-sale conversations where operational feasibility or timelines are relevant.
• Provide Sales with clear, timely updates on campaign status and act as a bridge between Sales and execution-side teams.

WHAT YOU'LL BRING

• 3 - 5 years of experience in media operations, campaign management, advertising operations, or a related field - podcast or audio experience strongly preferred.
• Deep knowledge of the podcast and digital video industry, including how advertising is sold, executed, and measured across sponsorship formats.
• Demonstrated ability to build processes and systems from the ground up in a fast-moving environment.
• Exceptional organizational skills - you are the person others come to when they need to know what is happening and why.
• Outstanding written and verbal communication skills; able to communicate clearly and diplomatically with both internal stakeholders and external partners.
• Experience with project management tools (e.g., Asana, Airtable, or similar) and comfort working with data and reporting.
• A proactive, solutions-oriented mindset - you don't wait for problems to escalate; you solve them before they surface.
• Ability to manage multiple campaigns and workstreams simultaneously with a high degree of accuracy and attention to detail

\WHERE YOU'LL WORK

This is a New York based position.

PAY TRANSPARENCY

The salary range listed below represents the minimum and maximum base pay for this position at the time of this posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate's skills and experience.

Pay Range

$80,000 - $90,000 USD

Jobcode: Reference SBJ-74e12q-216-73-217-61-42 in your application.