Event Services - Spac

Job Description

Job Summary:

WHAT WE VALUE
• Safety First: Ensuring a safe environment for both employees and guests is our top priority.
• Care: We believe in showing care in everything we do.
• Encore: Creating moments of service excellence for everyone.
• Efficiency: Staying organized and efficient allows us to deliver the best experiences.
WHO ARE YOU
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
WHAT THIS ROLE WILL DO
• Deliver exemplary customer service to maintain customer loyalty.
• Work with ushers and ticket takers throughout the event
• Assist Security in access control positions
• Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations.
• Refer unresolved customer grievances to designated departments for further investigation
• Assist guests with any questions or needs
WHAT THIS PERSON WILL BRING
• High School Diploma or equivalent preferred
• Must be at least 18 years of age.
• Must pass a pre-employment background check.
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong sense of teamwork and ability to execute programs
• Excellent verbal communication skills
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting
• Ability to work weekdays, weekends, and holidays, including late evenings
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The expected compensation for this position is:
$16.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-mkxp7m-216-73-216-42-42 in your application.