Vip - Spac

Job Description

Job Summary:

WHAT WE VALUE

Safety First: Ensuring a safe environment for both employees and guests is our top priority.

Care: We believe in showing care in everything we do.

Encore: Creating moments of service excellence for everyone.

Efficiency: Staying organized and efficient allows us to deliver the best experiences.

WHO ARE YOU

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

WHAT THIS ROLE WILL DO
• Deliver exemplary customer service to maintain customer loyalty
• Assist in providing wristbands for VIP guests when entering the VIP Club
• Answer questions and help guide guests to their boxes/ seats
• Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations
• Other tasks as assigned by the VIP Manager and PSS Coordinator
• Refer unresolved customer grievances to designated departments for further investigation

WHAT THIS PERSON WILL BRING
• Must be at least 18 years of age
• Previous customer service experience is helpful, but not required
• Customer service friendly attitude, and a desire to create a great environment for our guests
• Position requires constant walking, climbing stairs, standing in one place for long periods of time in various types of weather.

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The expected compensation for this position is:
$16.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-869pyq-216-73-216-42-42 in your application.